Hope CBT and Therapy is committed to protecting your privacy. In order to enable us to provide the highest level of service we keep records that contain information about you and your health, as well as the care and treatment we have provided or plan to provide you. We are committed to being fair and transparent.
This Privacy Policy explains Who we are, How we receive information about you, and What we do with this information once we have it.
We make changes to our policy from time to time. Any changes will be updated on our website.
WHO WE ARE:
We are Hope CBT and Therapy LTD. Company Number 16384423. We are a data controller’ for the purposes of the Data Protection Act 1998 and (from 25th May 2018) the EU General Data Protection Regulation 2016/679 (“Data Protection Law”). This means we are responsible for how we can use your personal information.
THE INFORMATION WE COLLECT:
We collect personal information:
The information we collect from you is considered a special category of personal data and we process this information in accordance with Article 9 section (iii) the provision of Health or Social Care. GDPR requires obligations of confidentiality which is covered by our therapists’ code of conduct.
HOW WE WILL USE YOUR INFORMATION:
We will use your information in order to provide therapeutic services to you. We will only use information collected lawfully in accordance with the EU General Data Protection Regulation 2016/679 (“Data Protection Law”) and will not use any information we may hold about you for any other purpose other than for which it was collected, unless we have gained your consent. We do not sell personal information.
WHO WE CAN SHARE YOUR INFORMATION WITH:
We have a legal obligation to share information with you upon request. With your consent, we may share your information with other organisations, such as, other mental health services.
There are, however, some instances where patients cannot opt out of having their information shared and this information may be shared without explicit or implied consent. These instances include:
HOW LONG WE WILL KEEP YOUR INFORMATION:
We will keep your information in a safe and secure environment for as long as you have a relationship with us and then for 8 years.
YOUR RIGHTS:
You have a number of rights relating to your information e.g. to see what we hold, to ask us to share it with another party, to ask us to update incorrect or incomplete details, to object to or restrict the processing of your information, to make a complaint etc.
If you have any further questions after reading this notice, please contact use via email at:
Copyright © Hope CBT and Therapy Ltd - All Rights Reserved.